Overhauled metal clock movements are warranted to perform for a period of one year from date of completion of work without defects of material or workmanship with the following exceptions:

• Breakage of any springs, weight      cables or chains, and damage caused thereby;
• Evidence of tampering or      alteration to the work performed by D3 Clockworks.

Partial repairs are warranted for one year only to the extent of the work performed. Exceptions above apply.

No performance or durability warranty is made for wooden clock movements or parts.

Service charges for unauthorized repairs will not be paid by D3Clockworks. D3 Clockworks cannot be held liable for damages not directly connected to the work it performs.

1. Anyone submitting a clock to D3 Clock Works alleges to be the owner or authorized agent of the owner of the clock and releases D3 Clock Works from any liability for said clock except as agreed by these terms.

2. Cost estimates are good faith estimates based on initial examination of the clock upon receipt, and D3's standard pricing for typical services. If additional work is required which would add 15% or more to the original estimate, D3 Clock Works will obtain approval for the additional charges before the work is to commence.

3. Delivery estimates are good-faith estimates based on the lead times in the shop at the time the work is submitted. D3 Clockworks cannot be responsible for unforeseen delays. A 30% rush charge may be applied to work needed sooner than the standard turnaround quoted at the time of submission.

4. Unless previous arrangements are made, full payment is due upon completion of work. The clock may be retained by D3 Clock Works pending full payment and others fees may apply after notification of completion.

5. Clocks which remain unclaimed longer than 30 days past the notification of completion of work are subject to storage/service/notification fees.

6. Pursuant to California law, in the event any charges remain unpaid 1 year following the completion of the work, D3 Clockworks may, but is not obligated to, sell the clock at public or private sale. Although the clock may be sold it may or may not be enough to cover the total cost of the final bill. The remaining balance if positive will be held for customer pickup and if there is a negative balance the total balance will reflect the sale of the item and collection will continue pursuant to Cal Code of Civil Procedure. 

7. In the event of non-payment, the customer shall be responsible for all costs of collection, including reasonable attorney’s & collection fees.

8. D3Clock Works nor its agents accept any liability for loss or damage to the receipted clock or articles resulting from shipment, transportation, fire, theft, or any other cause beyond its control. In no event will D3Clock Works liability exceed the current replacement value of the item.